Terms of Use
Last updated: Oct 2026
These Terms apply to the Servico+ website and the Servico+ app (together, "Servico+"). By using Servico+ you agree to them.
1. What Servico+ does
Servico+ lets patients book an OP (outpatient) token with a doctor at a participating hospital, and lets hospitals manage those bookings. Servico+ is a booking tool only. It does not give medical advice, diagnosis or treatment. The doctor and hospital are responsible for your care.
2. Symptom helper
The symptom helper only suggests a department to consult. It is not a diagnosis. In an emergency, go to the nearest hospital or call emergency services right away.
3. Your account and bookings
- Give your correct name and mobile number so the hospital can identify you.
- Keep your Token ID and show it at the hospital.
- Your token time is an estimate. Doctors can be delayed by emergencies or other patients.
- Please arrive a little before your time. The hospital may handle late arrivals and no-shows under its own rules.
4. Cancellation
You can cancel a booking up to 2 hours before your booked time. See our Refund Policy for details.
5. Payments
Depending on the hospital, you may pay online or at the hospital counter. Online payments are processed by a payment provider.
6. Hospitals
Hospitals are responsible for keeping their doctor schedules, leave and availability up to date, and for the medical services they provide.
7. Fair use
Do not misuse Servico+, for example by making fake bookings, booking for others without permission, or trying to access data that is not yours. We may block accounts or numbers that misuse the service.
8. Availability and liability
We work to keep Servico+ running smoothly but cannot promise it will always be available or work without errors. To the extent the law allows, Servico+ is not liable for indirect losses arising from its use.
9. Changes
We may update these Terms. The latest version will always be on this page.
10. Law and contact
These Terms are governed by the laws of India. Questions? Email servicoplus.app@gmail.com.